For items with a perceived issue and purchased directly from Belstaff within the past 24 months (12 months for accessories), please submit a warranty claim to customerservice@belstaff.com. We will be happy to assess your item and determine if it qualifies for a repair under warranty or an exchange.
Should your item have been purchased from one of our official stockists we would advise that you reach out to them in the first instance. If deemed necessary, they will make arrangements with the relevant team at Belstaff to resolve the issue.
If your item is outside of the warranty period, or you require any alterations or custom work, please reach out directly to the relevant service partner below:
Repairs & Alterations (UK)
PINNAS & NEEDLES
PINNAS & NEEDLES
1st Floor, 51 Lexington Street
Soho
London W1F 9AR
UK
Tel: +44 20 7437 6249
Email: ciao@pinnasandneedles.com
Cleaning & Rewaxing (UK)
CONNOISSEUR
3-5 Fairhazel Gardens
Swiss Cottage
London NW6 3QE
UK
Tel: +44 20 7328 8111
Email: ediz@c-dc.co.uk
Repairs, Alterations, Cleaning and Rewaxing (Germany)
LEDERFAKTUR
Wachsjacken-Service
Pattburger Bogen 27
24955 Harrislee
Germany
Tel: +49 0461 3182594
Email: info@lederfaktur.de
Cleaning, Rewaxing & Light Repairs (Spain)
LIMPIEZA DE PIELES
C/ Indústria 486
08918, Badalona,
Spain
08918, Badalona,
Spain
Email: info@limpiezadepieles.online
Repairs (Italy)
MARIOTTI
Viale dei Mille, 1A
20129 Milano
Italy
20129 Milano
Italy
Tel: +39 02 733598
Email: mariotti1908@gmail.com
Email: mariotti1908@gmail.com
Repairs, Alterations, Cleaning and Rewaxing (USA)
MODERN LEATHER GOODS REPAIR CENTRE
2 West 32nd Street
New York City, NY 10001
USA
2 West 32nd Street
New York City, NY 10001
USA
Tel: +1 212 -279-3263
Email: paul@modernleathergoods.com
Website: Contact Us – Modern Leather Goods
Please Note: We collaborate with a select group of service providers qualified to handle the repair, alteration, and rewaxing and/or cleaning of Belstaff products. The turnaround time and cost of these services may vary based on the provider's current workload, the complexity of the workmanship, and the materials required.
Any agreements or arrangements for the services are made directly between you and the service provider. While we carefully select partners who meet our quality standards, Belstaff assumes no responsibility for the work performed, including its outcome or any associated guarantees.