Gift Cards
- I have found a Belstaff Gift Card. What shall I do with it?
- What do I do if I have lost my Gift Card, or had it stolen?
- How do I check my Gift Card balance?
- I returned items I brought with a Gift Card. How will my refund be issued to me?
- Is my Gift Card refundable?
- Will I be given change when I use my Gift Card?
Returns
Payment
- Why was my payment declined?
- Are there extra fees because of Brexit?
- Can I claim a tax refund on my online purchase?
- Can I pay with multiple cards or in instalments?
- What currency will my order be charged in?
- I forgot to use my promo code when I ordered, can I add it now?
Product
Delivery
Shopping Online
- I selected the option to pick up my website order from my local store. Can I have it posted to me instead?
- I selected the option to pick up my website order from my local store. How many days do I have to collect my order? What happens if I do not pick it up in time?
- I received my order in multiple packages. Can I return items from different packages together?
- How can I exchange the order that I bought via the website, but I picked up from a store?
- How can I return the order that I bought via the website, but I picked up from a store?
- How do I know if my order has been successful?